ISO 9001:2000
Mid-Florida Freezer Warehouses, Ltd.
Commitment
to Quality
We recognize the success
of our business depends on maintaining the Satisfaction of our Customers.
To ensure that our
Customers' expectations are always met and frequently exceeded, we are
committed to:
-
Certified ISO 9002
in November 2000
-
Upgraded certification to ISO 9001:2000 in July 2003
-
Ensuring that
each customer's requirements are understood by our personnel
-
Ensuring that
our personnel are properly trained and fully qualified to perform
their duties
-
Ensuring that
our facilities and equipment are properly maintained to provide for
the safe handling and storage of our Customers' property
-
Ensuring that
sufficient resources are provided to maintain our position as a leading
warehousing, stevedoring, and logistics provider.
We realize that the
primary strength of our service is the expertise and capability of our
personnel. We will strive to solicit their suggestions and recommendations
as a means to continuously improve the quality of our services.
Through our Quality
Management System, we will effectively manage all activities with the
potential to impact the safety of our personnel and Customer satisfaction.
Our overriding
goals in providing our service will be:
-
Safety 1st
- Zero
Damage 2nd
- Productivity
3rd
We will ensure that
the quality Management System is effectively implemented, efficiently
maintained, and we will seek opportunities to increase its benefits over
time.
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